Privacy Statement

Article 1

Controller

The controller for the processing of personal data is:

Aestimo · Kortenkampweg 6, Epe, The Netherlands · CoC: 99537370 · info@aestimobidding.nl · +31 85 401 0926

Article 2

What data do we collect?

Depending on the service you use, we process the following categories of personal data:

• Contact details: name, email, phone number (WhatsApp).
• Property details: address, Funda link, asking price, property characteristics.
• Financial details: maximum mortgage, own funds, risk appetite.
• Communication: content of emails and WhatsApp messages relating to the assignment.
• Website usage: anonymous visitor statistics, such as which pages are viewed, through which source, on what kind of device, how long and how far people scroll, and which form fields are clicked (only the name of the field, never what you type). We do not store IP addresses and use no cookies.
• Payment data: transaction reference via Mollie (no card details).

Article 3

Why do we process your data?

• Performance of the agreement: valuations, bidding advice, scenario analysis and contract reviews.
• Communication: contact about your assignment via WhatsApp and email.
• Invoicing and administration: payments via Mollie and legal retention obligations.
• Improving the website: anonymous visitor statistics on our own server.
• Newsletter (only with your explicit consent).

Article 4

Legal basis

• Performance of a contract (Article 6(1)(b) GDPR).
• Legal obligation (Article 6(1)(c) GDPR): tax retention requirement.
• Consent (Article 6(1)(a) GDPR): for the newsletter. Withdrawable at any time.
• Legitimate interest (Article 6(1)(f) GDPR): anonymous visitor statistics to improve the website, and visit statistics for personal proposal pages for business relations (see article 9).

Article 5

Sharing with third parties

Aestimo does not share your personal data with third parties unless necessary for the execution of the service and you have given consent.

Your answers to the questions about your mortgage advisor and your insurance are only used to help you, and are only shared with a partner with your explicit permission.

• Mortgage advisor or partner: only with your explicit consent.
• Hosting provider (Junda): where the website, forms and visitor statistics run.
• Payment provider (Mollie): only necessary transaction data.
• Government: if legally required.

Article 6

Retention periods

• Assignment data and reports: 2 years after completion.
• Invoice data: 7 years (legal tax requirement).
• Communication (email, WhatsApp): 1 year after completion.
• Anonymous visitor statistics: maximum 24 months.
• Visits to personal proposal pages: up to 12 months.
• Newsletter data: until consent is withdrawn.

Article 7

Security

Aestimo takes appropriate technical and organisational measures: encrypted storage, secure communication channels (WhatsApp end-to-end encryption), and restricted access to personal data (only the assigned advisor).

Article 8

Your rights

You have the right of access, rectification, erasure, restriction, data portability and objection.

You can exercise these rights via info@aestimobidding.nl. We respond within 30 days.

If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority.

Article 9

Cookies

Only if you give permission in the cookie notice does Google Ads place a cookie. We use it to measure which advertisement brought someone to Aestimo and whether that led to a request. We do not use it for personalised advertising and we never sell your data. With the same permission we use Microsoft Clarity, which shows us anonymously where visitors click and how far they scroll, so we can improve the site. Anything you type into forms is masked, and Clarity is switched off on pages with client data. Without your permission, this website places no analytical or tracking cookies.

We also keep anonymous visitor statistics on our own server: which pages are viewed, for how long, through which source and on what kind of device. We do not store IP addresses and cannot identify you.

You can change your choice at any time: cookie settings.

Personal proposal pages. For firms we are discussing a partnership with, we sometimes create a dedicated page with our proposal. On such a page we record, per visit, when it was viewed, for how long, how far it was scrolled and whether it was on a phone or a computer. This tells us whether our proposal has arrived. Here too we use no cookies, store no IP addresses and cannot see who exactly views the page. Prefer not? Let us know at info@aestimobidding.nl and we will delete the data.

Article 10

Changes

The most recent version of this privacy statement is always available at aestimobidding.nl. We will actively communicate any material changes.

Article 11

Contact

Aestimo · Kortenkampweg 6, Epe, The Netherlands · info@aestimobidding.nl · +31 85 401 0926